Your privacy is important, so SpearON has created the following Privacy Policy to let you know what information we collect when you visit our website, why we collect it, and how it is used.
The terms “you,” “your,” and “yours” refer to the customer using our website. The terms “Company,” “we,” “us,” and “our” refer to SpearON. Our Terms of Service govern this Privacy Policy. By using this website, you consent to the data practices described in this statement. We may periodically update this Privacy Policy, which will be reflected on this page. It is your responsibility to review this Privacy Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often.
What Information Is Collected?
“Personally identifiable information” means any information that may be used to identify an individual, including, but not limited to, a first and last name, home or other physical address, an email address, phone number, or other contact information, whether at work or home. When you use our website or services, SpearON may collect from you the following personally identifiable information: first and last name, city, state, and zip code, email address, and phone number.
How Is Such Information Used?
SpearON uses the personally identifiable and other collected information in a manner that is consistent with this Privacy Policy. We use your data to create and verify user accounts, assist with DLT registration and regulatory compliance, and set up and manage cloud-based contact center operations. Additionally, we securely store customer opt-ins for legal and audit purposes, manage invoicing and reporting, provide customer support, and analyze service usage to continuously improve our offerings.
Is The Information Shared or Disclosed?
We do not sell your personal data, but we may share it with trusted third parties such as licensed telecom operators (e.g., Jio, Airtel, Vodafone) for DLT processing, CRM or cloud hosting vendors under strict non-disclosure agreements for infrastructure support, and regulatory or law enforcement authorities when legally required.
To meet compliance and audit requirements, we retain campaign logs, customer consents, and communication records for a period of 3 to 5 years. Personal data is stored until your account is deactivated or earlier upon your written request.
Legal Requirements and Other Circumstances
SpearON may disclose your personally identifiable information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of SpearON, (iii) act in urgent circumstances to protect the personal safety of users of the SpearON website or services or the public, or (iv) protect against legal liability.
The Security of Your Information
We protect your data using SSL encryption and enforce role-based access to ensure that only authorized personnel can access sensitive information. Our services are hosted on secure cloud infrastructure, and we follow data minimization practices along with encryption-at-rest where applicable. To maintain a high level of security, we also conduct regular audits and implement strict internal access control measures.
Your Consent To This Privacy Policy
By using SpearON, you agree to this Privacy Policy. This is our entire and exclusive Privacy Policy, and it supersedes any earlier version. Our Terms of Service take precedence over any conflicting Privacy Policy provision. We may change this Privacy Policy by posting a new version of this Privacy Policy on this website, which it is your responsibility to review. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personally identifiable information we collect. Your continued use of this website or SpearON’s services constitutes your agreement to this Privacy Policy and any updates.
Legal Disclaimer
SpearON operates “AS-IS” and “AS-AVAILABLE,” without liability of any kind. SpearON is not responsible for events beyond our direct control.
Contacting SpearON
If you believe that SpearON has not adhered to this Privacy Policy, please contact us by email or by postal mail, and we will use commercially reasonable efforts to remedy the problem.
Email: Info@spearon.com
Postal address:
SpearON.com, # 7E, 7th Floor, RMZ Spire, Beside ITC Kohenur, Madhapur, Hyderabad - 500081, Telangana, India